Privacy Policy

1. Introduction

Welcome to our Privacy Policy. This policy explains how Grafy.me collects, uses, and protects your personal information when you use our services. Your privacy is critically important to us.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact our support team. This may include:

• Personal identifiers (name, email address, profile picture).
• Payment and billing information (processed securely through our partners).
• Communication preferences and history.
• Usage data, including interaction with templates and published campaigns.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and personalize our branding and design services.
• To process your transactions and manage your subscriptions securely.
• To respond to your support inquiries and provide customer service.
• To analyze platform usage and improve our features and user experience.

4. Data Security

We implement robust, industry-standard security measures to protect your personal information from unauthorized access, accidental loss, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute data security.

5. Your Rights

Depending on your location, you have specific rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to request corrections to inaccurate or incomplete data.
• The right to request the deletion of your account and associated personal data.
• The right to object to or restrict certain data processing activities.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our privacy team at support@grafy.me.